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Privacy Policy

PRIVACY POLICY

Information requirements according to Art. 13 Data Protection Regulation (GDPR)

Data protection is important to us! With this information, we would like to inform you about the processing of your personal data (“data”) as well as about your data protection claims and rights.

Who is responsible for data processing and whom can you contact?
The person responsible for data processing is:

CYBERTRAP SOFTWARE GMBH Software GmbH
Modecenterstrasse 22 – C56-62
1030 Wien
Austria

If you have any questions or concerns about the processing of your data, you can contact us at: hostmaster@CyberTrap.com

What data is processed, for what purpose and for how long?

We process your data in the manner specified in the following points. If we process your data for other purposes, we will inform you separately before we start processing the data. We have marked the respective necessary data already provided by you or to be provided in the future with (*) as mandatory fields. The provision of all data not marked is neither legally nor contractually required or is not necessary for the performance of the contract. If you do not provide necessary data, we will generally not be able to provide the service you are seeking.

Data processing when visiting our website.

Processed data: Browser type*, operating system*, country*, date, time and duration of access, IP address* and pages visited on our website including entry and exit pages.
Purpose: This data processing is necessary to provide you with the best possible user experience on our website and to guarantee the stability of the website. We use this data for the purpose of providing the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
Legal basis: We process this data based on our legitimate interests or based on the legitimate interests of third parties (Art 6 (1) lit f GDPR), namely in order to be able to operate our website technically.
Duration: We store your data only as long as it is necessary for those purposes for which we have collected your data, we are required to do so by law, or we have a corresponding overriding interest in its retention.

 

To achieve the intended purposes, it may be necessary on a case-by-case basis to disclose your data to the following recipients:

Recipient Purpose Location of recipient Basis for transfer to a third country [1].
Zweihorn GmbH Provision of marketing services Austria Within the EEA
72net.io e.U. Provision of marketing services Austria Within the EEA

Processing of access data (Matomo).

Processed data: User ID; Title of the page accessed (Page Title); URL of the page accessed (Page URL); Screen resolution used, time in the user’s local time zone; Files clicked and downloaded (Download); Links to an external domain clicked (Outlink); Page generation time (the time it takes the web server to generate the pages and then download them from the user: Page speed); location of the user (geolocation); language setting of the browser used; user agent of the browser used; time of the first visit of this user; time of the last visit of this user; number of visits of this user.
Purpose: We use this data for statistical analysis for the purpose of operating, securing, and optimizing our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for accounting purposes to measure the number of clicks received from cooperation partners. This information allows us to provide personalized and location-based content and to analyze traffic, troubleshoot and improve our services.
Legal basis: We process this data based on your consent (Art. 6 para. 1 lit a GDPR) in conjunction with Art. 165 para. 3 Telecommunications Act 2021.
Duration: We store your data only as long as it is necessary for the purposes for which we have collected your data, we are required to do so by law, or we have an overriding interest in its retention.

To achieve the intended purposes, it may be necessary on a case-by-case basis to disclose your data to the following recipients:

Recipient Purpose Location of recipient Basis for transfer to a third country [1].
72net.io e.U. Provision of marketing services Austria Within the EEA
InnoCraft Ltd (Matomo) Collecting and analyzing information about how you interact with our websites (web analytics), and to detect and stop abuse. New Zealand Adequacy Decision according to Art. 45 GDPR
Zweihorn GmbH Provision of marketing services Austria Within the EEA

Data processing in the context of our business relationship (interested parties, customers and business partners).

Processed data: Name*, company*, address*, e-mail address*, telephone number*, products ordered*, billing, and payment data*.
Purpose: We process your data within the scope of providing our consulting services, within the scope of selling products, services, and free information, for asserting and defending any legal claims and for the purpose of internal administration and management of the respective business case.
Legal basis: We process this data mainly according to Art 6 para 1 lit b GDPR for (pre-)contractual processing as well as for the fulfillment of our legal obligations (Art 6 para 1 lit c GDPR). In connection with our customer relationship management (CRM) and the defense and assertion of legal claims, we process this data based on our legitimate interests (Art 6 para 1 lit f GDPR), namely the operation of a successful CRM and the effective legal enforcement and defense of claims.
Duration: We store your data only as long as it is necessary for those purposes for which we have collected your data, we are legally obliged to do so, or we have a corresponding overriding interest in storing it. For example, for reasons of tax law, contracts and other documents arising from our contractual relationship must be retained for a period of seven years from the end of the year in which the business transaction occurs, in accordance with Section 132 of the Austrian Federal Tax Code (BAO) (a similar requirement arises from Section 212 of the Austrian Commercial Code (UGB)). In justified individual cases, such as for the assertion and defense of sufficiently supported legal claims, we may also store your data for up to 30 years after termination of the business relationship.

 

To achieve the intended purposes, it may be necessary on a case-by-case basis to disclose your data to the following recipients:

Recipient Purpose Location of recipient Basis for transfer to a third country [1].
Pipedrive OÜ Provision of IT services (esp. backup and storage of data in the cloud) Estonia Within the EEA
Microsoft Corp. provision of IT services (esp. backup and storage of data in the cloud) USA Standard data protection clauses pursuant to Art. 46 GDPR
Debt collection companies Debt collection EEA Within the EEA
Public authorities (e.g. Federal Agency “Statistik Austria”, etc) Fulfillment of our legal obligations Austria Within the EEA
Customers and interested parties as well as contractual or business partners Processing of the business relationship Worldwide exception according to Art 49 para 1 lit b GDPR
Banks and external financiers Processing of payment transactions and for external financing EEA Within the EEA
Legal representatives and tax advisors Consulting services and the defense and assertion of legal claims EEA Within the EEA
Courts and administrative authorities Defense and assertion of legal claims EEA Within the EEA
Insurance Occasion of the conclusion of an insurance contract for the delivery/service or the occurrence of an insured event EEA Within the EEA
Affiliated companies Safeguarding of our legitimate interests listed above EEA; Switzerland Within the EEA; Adequacy decision pursuant to Art. 45 para. 1 GDPR

 

Data processing in connection with cookies

This website uses cookies. A cookie is a small text file that our website stores on your device via your web browser when you visit our website.

 

Technically necessary cookies

We use the following technically necessary cookies on our website:

Cookie Name Purpose Name and location of recipient Basis for transfer to a third country Storage period
nitroCachedPage Provision of load balancing functions CyberTrap Software GmbH Austria, Within the EEA End of session
pll_language Storage of language settings CyberTrap Software GmbH Austria, Within the EEA 1 year
__cf_bm to read and filter requests from bots. Pipedrive OÜ Estonia, Within the EEA 1 year
borlabs-cookie Stores the website visitor’s preferences selected in Borlabs’ cookie box. Borlabs GmbH Germany, Within the EEA 1 year

 

All these cookies are technically necessary for the presentation of the website. You can deactivate the setting of cookies in the settings of your browser. Please note, however, that deactivating all cookies may lead to functional restrictions of our website.

Analysis and performance cookies

 

Cookie Name Purpose Name and location of recipient Basis for transfer to a third country Storage Duration
_lfa Storage and tracking of reach Leadfeeder, Finland Within the EEA 2 years
_lfa_test_cookie_stored Storage and tracking of reach Leadfeeder, Finland Within the EEA 1 years
_lfa_expiry Storage of cookie expiration date Leadfeeder, Finland Within the EEA End of session
https://#.#/ User behavior storage Leadfeeder, Finland Within the EEA End of session
_pk_id.# Storage of an individual user ID Matomo, New Zealand Adequacy decision under Art. 45 GDPR 1 year
_pk_ref.# Storage of referrer IDs Matomo, New Zealand Adequacy decision under Art. 45 GDPR 6 months
_pk_ses.# Storage of an individual session ID Matomo, New Zealand Adequacy decision under Art. 45 GDPR 1 day
NPTelemetry:# Accelerates website loading time Nitropack, Bulgaria Within the EEA 1 month
NPTelemetryMeta:lastpv Accelerates website loading time Nitropack, Bulgaria Within the EEA 1 month

 

These cookies are cookies that are not technically necessary to display the website. These cookies are set only if you give your voluntary consent. This means that we will only collect your data here if you have given your consent.

Data processing activities related to the pre-registration for the newsletter.

Data: Name*, Company*, Email*, Phone*, Message
Purpose: To add you to the reader group for newsletter delivery.
Legal basis: We process your data based on your consent (Art 6 para 1 lit a GDPR). You have the right to revoke your consent at any time. This does not affect the lawfulness of the data processing until revocation.
Duration: The processed data will be stored until your revocation.

 

 

To achieve the intended purposes, it may be necessary on a case-by-case basis to disclose your data to the following recipients:

Recipient Purpose Location of recipient Basis for transfer to a third country [1].
72net.io e.U. Provision of marketing services Austria Within the EEA
Pipedrive OÜ Provision of IT services (esp. backup and storage of data in the cloud) Estonia Within the EEA
Zweihorn GmbH Provision of marketing services Austria Within the EEA

 

 

Data processing activities related to the contact form and email contact.

Data: Name*, Company*, Email*, Phone*, Message
Purpose: To process your inquiry and any follow-up questions.
Legal basis: If the data processing is carried out for the implementation of pre-contractual measures, which are carried out in response to your inquiry, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art 6 para 1 lit b GDPR.

In other cases, the data processing is based on our legitimate interest. According to Art 6 para 1 lit f GDPR, namely, to answer various customer inquiries.

Duration: We store your data only as long as it is necessary for the purpose of data processing, we have a legal obligation to store your data, or we have an overriding interest in storing your data.

 

 

To achieve the intended purposes, it may be necessary on a case-by-case basis to disclose your data to the following recipients:

Recipient Purpose Location of recipient Basis for transfer to a third country [1].
72net.io e.U. Provision of marketing services Austria Standard data protection clauses according to Art. 46 GDPR
Pipedrive OÜ Provision of IT services (esp. backup and storage of data in the cloud) Estonia Standard data protection clauses according to Art. 46 GDPR
Zweihorn GmbH Provision of marketing services Austria Standard data protection clauses according to Art. 46 GDPR

 

Is there any automated decision-making including profiling?

No, there is no data processing in the sense of Art 22 GDPR. This means that we do not make any decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you; any decision with equivalent effect is made by a natural person.

 

Your rights in connection with the processing of data

You may, (i) request from us information as to whether and what personal data we hold about you and obtain copies of such data, (ii) request that we correct, amend or erase your personal data that is inaccurate or not processed in accordance with the law, (iii) request that we, restrict the processing of your personal data, (iv) object to the processing of your personal data in certain circumstances or withdraw consent previously given for the processing, (v) request personal data you have given us in a transferable format, and (vi) lodge a complaint with the Austrian data protection authority (www. dsb.gv.at) or to any other data protection supervisory authority in the EU, at your place of residence or place of work.

To assert any of your rights, please contact us via email at hostmaster@CyberTrap.com or by letter at the contact addresses listed above.

 

As of July 28, 2022

 

[1] “Third Country” includes all countries other than (1) the Member States of the European Union and (2) the Member States of the European Economic Area, i.e., in addition to the EU Member States, Iceland, Liechtenstein and Norway.

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